Following over 20 years as a secretary and then PA, Heather established Baker Thompson Associates in January 2000 to fulfil the need for specialised PA/EA/admin training; training for Assistants by Assistants. She now (pandemic excepted) travels with world working with small and large organisations enabling Assistants to find ways to excel in their roles, for their success and the success of their companies. During lockdown, all her training is available online.
Baker Thompson Associates has won several awards. She is the author of 4 Amazon top ten-selling books and the creator of the BakerWrite speed writing system, which is now offered by UK Pitman Group franchises and other approved training companies around the world. Heather is proud to be a Prince’s Trust business mentor and a supporter and mentor for Isipho Admin in South Africa.